Travel Resources and Info
Welcome to The Rascals Family. If you have decided to travel with us, there are a few things you need to know before your trip.
- We highly recommend insurance for your trip. You can book insurance through our partners at Travel Guard.
- Due to some changes by Club Mobay, reservations for their services must now be booked directly by you using the link below. You are no longer required to email us your flight information. In order to ensure the times you need are available, we suggest you book your service as soon as you have your flight information.
- Jamaica now requires that all arriving travelers fill out an online customs form – the paper forms used in the past are no longer accepted. We’ve provided more information and a link to the form on this page.
Don’t worry about flight delays, lost bags, or travel-related emergencies. Insure your investment with a comprehensive travel insurance policy through Travel Guard. Click on the link below to get a policy quote or book your policy online. If you have questions about insurance or which plan is right for you, please contact us.
Jamaica now requires that all arriving travelers fill out an online customs form prior to arrival – the paper forms used in the past are no longer accepted. You can fill out the form up to 30 days in advance of your arrival date, and you will need your passport and arriving flight information to complete it. Below is the link to the form – please use this link and do not search for the form on Google because, according to the tourist board, there are potentially some scam forms out there. If you have any questions, please contact us.
Club Mo Bay VIP Arrival and Departure Service
Imagine escaping from the stress and chaos of security lines and crowded departure halls to a sanctuary where you can relax and unwind, all while immersed in warm Jamaican hospitality and culture. Club Mo Bay offers a VIP Arrival “Meet and Greet” Service as well as a Departure Service that lets you skip the long lines so you get more time to enjoy your vacation.
Arrival Service Includes:
• Escorted & Fast Tracked through Immigration & Customs
• Dedicated seating area while we assist with luggage retrieval
• Coordinate and accompany you to our Arrivals lounge while you wait for your ground transportation
• Provide information about Airport Services
• Arrivals lounge which features:
– Comfortable seating
– Complimentary WiFi
– Complimentary snacks and beverages
– Private restroom & changing facilities
– Newspapers & Magazines
Departure Service Includes:
• Complimentary refreshments of fresh fruits, pastries, snacks, sandwiches, tapas & patties.
• Complimentary alcoholic & non-alcoholic beverages. (hot/cold)
• Unlimited WiFi and fully equipped Digicel business center.
• Culturally themed, sound-proof children’s play area.
• Adult-only lounge.
• Shower facilities.
• Electronic games on Samsung Galaxy tablets.
• Free phone calls to the USA, Canada and UK landlines.
• Complimentary access to the VIBES smoking lounge on the main concourse.
• Mango Spa with mini treatments for purchase.
• Magazines and daily local newspapers.
(Transportation to and from the airport is NOT included in the service)